Encompass Health Rehabilitation Hospital Of Murrieta

My wife entered Encompass on June 29 / 2022 for a 2wk stay. She broke her hip and had surg a few days prior. Although a rehab facility in my opinion is a must, due to 2 past experiences I was somewhat apprehensive. When she arrived I had to chk in with the guard for the usual COVID stuff. He saw that I was obviously concerned having never been in the center before. He said, "you may not believe this but when peoples' 2wk stay is over they don't want to leave". I laughed and said "well, the jury is out on that one". I had elected to stay with my wife for the full 2wks sleeping in a recliner. I didn't trust anyone even though they had very good reviews.

During the next 2wks I saw positive care to the likes that I could not believe. When my wife would push the button for help either the RN or CNA on duty would be in her room within a minute and a half and give her such concerned care the I was pleasantly amazed. When they would come by for their routine bp chk or pill giving they ALWAYS took extra time to chk her over, making sure she wasn't wet or uncomfortable in any way.The attention, response time and care that she got was off the charts. The only reason that I didn't rate Encompass a 10 was because the starts only went to 5.

5 stars across the board it doesn't get any better than this. I can't single anyone out because every employee in Encompass was polite and the professionalism was above and beyond, from Nurses, Therapist, case management to food service and nurse assistants, never was there nothing but good attitude and help within minutes if that, how they filled a rehabilitation hospital with this many professionals is behond me. Its 2 years old it has top of the line equipment, the beds are unbelievable, even the wheelchairs have air cushions and you never get sore from being in bed or in a wheelchair nomatter how long your in it, thats a big deal. Most rehabs i heard you cant wait to leave, this one you won't want to. I've had experiences with my dad in the pass at other rehabs and they should be shut down. This is how Care should be. Dont even blink go here if you can. I have 7 fractures in my arm and pelvic i was out in 10 days. Everything from equipment to my transportation and my next doctors appointment was takin care of by my case manager sean'e. I thank everyone that works there and they have my love.

My 34 year old brother recently suffered from 3 horrible strokes. He was just released today from Encompass after 73 days in the hospital/rehab. He spent the last three+ weeks at Encompass and received amazing care. My brother has already recovered 85% of his right side paralysis he had when he first entered the hospital. The PT/OT/speech therapist all helped my brother get to a point that doctors told us would not happen for a very long time (if at all). The staff there have great customer service and compassion - both for the patients and family. Encompass will forever be in our hearts as a huge influence on my bothers recovery.

This facility is also very clean!

I was in this place Nov. 3, 2021 11:00pm That time
I couldn’t move myself. I only can move my eyes and my fingers. I had two big surgeries Oct. 26 and Oct. 28, 2021. I am stage 4 cancer patient. Tumor growing up between my L1 & L2 it broken my L2 born.
Last year Feb, 2020.
I walked with walker almost 2years.
And bracelet make me more pain so one day I stop by Orthopedic Dr. and My Dr. found out I only have little left of nerve. Almost my lost both legs.
And My Orthopedic Dr. said. I have choice to surgery. But it’s not guarantee. If I could buy even a 1% chance
I have to chose surgery.
I was not easy. Because they said I might be table dead. Because I had radiation. So might be blood won’t stop. Yes, My blood pressure was 74 and my blood covers my bed I almost dead.
But my mom saved my life.
So, I move to rehab which is Encompass Health, Murrieta, CA. Nov. 3,2021 11:00pm.
And I started PT & OT Nov. 4, 2021 8:00am to 3:00pm
OMG ?. I thought this is army place. Even My blood pressure is going down to 86, I had to put oxygen breathing system and rest 20 minutes. My blood pressure and everything was normal I had to start PT again. It was the first day, and I really did an incredible workout. But after my body was different. I can feel and something different. So, next day I followed what ever PT & OT said because It’s for me Not them.
Everyday something is different. I can move side to side, I can get up from my bed, I can wear socks & I can wear my pants. And I can walk with walker…….
I didn’t stop even Sunday ( No PT & OT days) I stretch on the bed and practice walk in my room so My body can remember.
Finally, I walked without walker only 13days.
I couldn’t believe even I walked. ?????.
This Encompass Health Rehab is Amazing place.
13days!!!!! They help me to walk without walker or cane. It’s Miracle! ??????. I m so happy myself and Thankful everyone in this rehab.
Dr.’s And Case Manager and Nurse and even Clean people’s. Specially PT and OT ❤️❤️❤️❤️❤️

Thank You so much. You guys have miracle hand and very sweet heart. Won’t forget you guys.
Thank You!

My husband had a stroke the therapist, nurses, CNA’s, right down to the receptionist and security guards are so helpful, professional and most importantly of all patient and empathetic. They know what the patients needs are and are very good at what they do.

Very impressive and most appreciated! The therapy and care provided by Encompass exceeded our expectations and was the foundation of a great recovery. Thank You!

I absolutely don’t know where to begin, this place is beyond spectacular.
First of all the staff is absolutely wonderful, Let’s start with Mary In Intake-I was greeted today with a beautiful arrangement of flowers for my birthday on my first visit there today, And also there was a beautiful flower arrangement for my loved one who was admitted yesterday. and then there’s Angela who works in admissions, She took all my calls with a smile along with Mary and answered all of my questions it made me feel at ease through the whole entire admitting process.
And then there’s Crystal at the front desk of the main interests just exceptional at what she does
I highly recommend this hospital for yourself and your loved ones.!!
If I could rate this hospital a 10 Star I would
Thank you all so very much, I left after my visit with tears of absolute joy‼️

My mother has been in and out of multiple physical rehabilitation centers and this is by far the best treatment she has ever received. From the very friendly and helpful receptionist Crystal to the entire nursing staff, Doctors and medical records personnel.

As a Certified Family & Peer Support Specialist, by NAMI, it was by happenstance we learned of a new facility opening in Murrieta, CA. We decided to do our own vetting, and after learning of the capabilities and new medical advances that Encompass Health offered, we were thrilled! Reason being, it started out helping a couple who were both victims of theft and elder abuse. As time went on, we realized Myrna, a stroke victim, who needed help that was not readily available close by, we now felt we had an answer to our prayers.

After touring Encompass Health Rehabilitation Hospital on February 11, 2020, the following day, was the first day of accepting patients after long awaiting this state-of-the art Rehabilitation Hospital, in-patient facility. It was my privilege and honor to assist Myrna to be the very first new patient in this facility.

I visited Myrna in her private room, and as we spoke, it brought tears of joy to both of us, giving Myrna, her husband, and me, a sense of hope in such a clean, friendly, and professional environment - very impressive! Her husband was allowed to spend the night when he wanted, which made him very happy; he's a disabled Vietnam Veteran. They're now healing together in this amazing environment.

I want to thank All of the Hospital Staff from Dr's, RN's, Physical Therapists, and others, including the Top Chef nutritional expert (Edward.)

In closing, the County of Riverside health system is one of the best - this is an example of the public and private sector joining together to serve the community in an innovative and collaborative manner.

Tammy Atencio