I had been considering having a facelift for many years. The deciding factor was when my 93 year old mother told me that my cheeks were beginning to look like my grandmother’s! BTW- My grandmother looked like a wrinkled prune. Shortly after that, my precious mom passed away-last July. So I honored her wishes and made the decision to have that facelift. I researched many doctors throughout Houston and Dallas snd after reading amazing reviews, using his staff for Botox, seeing fabulous results, and getting great recommendations from friends and acquaintances. I made that appointment! From hello, I made that decision to move forward. Every staff member was extremely kind, knowledgeable, patient, reassuring, and responsive. Stephanie was my first contact. Beautiful, inside and out, she eased my fears and assured me that I was in good hands with Dr. Mentz and would love my results. Meeting Dr. Mentz was really why I decided to make that leap. I am not a vain person, but he told me that I would look -10 years younger after recovery. He was patient with me, explained thoroughly what he thought would be the best procedures to get the results I wanted. I told him that I didn’t want to look like “the Joker” like I had seen so many times in other facelifts. He promised that wouldn’t happen. The surgery went well, minimal pain. Just swelling and tightness, and his staff was immediately responsive, checking on me, sending a visiting nurse for the two days that I spent in a hotel following surgery. I hired my good friend (a retired nurse) to stay with me and I would highly recommend hiring one of theirs if your own. I live in Galveston so they wanted me to stay close to their office for a couple of days so this visiting nurse could come to tell us what to do during recovery. She was great! The PA assigned to me was Nadia. What a tremendous asset Dr. Mentz.has in her. She immediately answered my calls, texts, etc. (I’ve NEVER had a Dr. and staff do that!!!). She is brilliant, caring, gentle, gorgeous, helpful, and I could go on and on about her. She has been my main contact since my surgery 6 weeks ago. Alba was also very helpful and informative during my pre-op meeting. After 6 weeks, I am extremely pleased with the results I am seeing. Comments have been very reassuring that I made a great decision to do this. “Refreshed”—for one snd that is exactly the result I wanted. I know I have lots of healing yet to do, but I have not regretted the decision yo make this leap. I would highly recommend Dr. Mentz as a cosmetic surgeon. He takes pride in his work, but puts the patient first.