Phoenix Salon & Spa

Ms. Doris is wonderful! She’s consistent and always does a great job on my hair and my children’s hair. She’s super patient with them and they always look amazing when we leave!

But, a note for management: Whatever appointment set-up/reminder system you guys are using needs to go! I have such a hard time keeping appointments because their reminders are so inconsistent! I hate for trustworthy and talented stylists like Ms. Doris to suffer because of the bad tech at the front desk.

Examples: First, I had an appointment, got a text saying it was at 4:00. Showed up at 4:00 only to find out it was actually at 3:00 and I’d missed it. The kind people at the front said they had a wrong number listed for me (but how did I get a text then?)

Second, after I finally got in to get my haircut, I’ve now given them my new number and scheduled my next appointment. Next appointment, I didn’t get a call or a text or anything. When I called to ask when my next appointment was… it was today, like right now. Missed it again. They verified my number again and rescheduled me.

Please do better guys! I REALLY want this to work.

Great place always clean and staff is always nice, steven is one of the best. Always does a fantastic job at what he does. Its always a pleasure

Steven is amazing! I love going to him. I have been going to see him for about a year now and he always is so polite. I love the friendly atmosphere and the staff. I highly recommend Steven as your stylist!

I really do like this place I've been coming to this place since the early 2000s. And it's always been great, top notch service and the staff is second to none. I like everybody here

My hair stylist of 14 years moved far away and I'm no longer able to see her. I walked into this salon with no appointment and was greeted immediately. The receptionist was so nice and very professional. She put my daughter and I with a stylist named Terri Soto and she cut both of our hair that day. We went back today to get our haircuts and she styled my daughter's hair so beautifully. Terri Soto is so nice, respectful and professional. She answers any hair questions that you may have. She is so good at what she does. We love her and plan on keeping her as our new stylist. I highly recommend this salon to everyone. It is very clean and their score is 100 and posted at the very front.

My daughter and I had a wonderful massage. The therapist was friendly and provided excellent service. I really felt relaxed and it was needed.

Kimberly is fantastic! She's extremely personable and professional. She's meticulous in making sure her customers are happy with her cut and styling. She's never cancelled an appointment in the 2 years my son and I have been seeing her. That in itself is amazing to me since many previous stylists seemed to think nothing of wasting my time. I highly recommend her and this salon.

Steven made me finally happy with my hair again! I have high hopes for drastic changes to come to my hair within the next year with Steven!

Steven is absolutely AMAZING!!! I FINALLY found my stylist in Montgomery!!!! My hair always comes out way better than ever imagined and my hair has never been more healthy!!! Go check him out!

Even though the massage was booked in advance, there was some confusion with it being for 2 people, but the staff were great! Jennifer and Tabitha were beyond excellent!